I don’t dispute the purpose of the data collection, but I can’t believe this quantity of data collection is intentional.
There’s no way Keurig is has the intention of paying the kind of costs required to collect a terabyte of data every two weeks for millions of people who own their coffee makers.
There must be some kind of bug here. I imagine if you unplugged it and plugged it in again the data usage would settle down.
Well, yeah sorta since the only reason appliances connect to the internet is to steal data. I mean, if you buy a connected x that normally would not be connected, it’s 99 percent there to do nefarious stuff for its real owners. It’s like having a pet lion. Sure, it’s horribly irresponsible that someone sold you a pet lion, but. Uuuh you bought at pet lion. What did you think it was going to do?
To me, this is begging for a class-action lawsuit.
Yeah, sure, the terms of service probably say that they can do that. That's still in "unconscionable" territory. And courts do not like unconscionable contracts. If it's unconscionable, it's invalid (if I understand the law correctly).
Is this why everybody wants to make appliances with wireless?
Yes, this is why everybody wants to make vehicles and refrigerators and thermostats and ereaders with cellular and/or wireless: subscription revenue from bulk data purchasers of what their scans reveal. IIRC Amazon was an industry leader in this space by showing book authors what page you stopped reading on, and then bulk assessing that data at scale to estimate which sentence or word; of course, Google’s Android remains the most successful at-scale deployment of data collection for advertisers worldwide. See also, for recent context, the top comment (and others) of the LG Smart TV problem (30 days ago, 1012 comments) https://news.ycombinator.com/item?id=49592375
Funny thing, that. Go into an electronics store now and pay attention to the TV boxes and the printer boxes. The amount of crazy fine print on both of them now is absurd. The printer boxes all now have lots of fine print about the various ink protection and DRM schemes and subscription services, the TV boxes have everything ranging from binding arbitration on the box (LG) to "(brand) accounts are REQUIRED to use this TV" (Visio).
Customers are gonna get lost in the sauce and skip right past all of that and toss the packaging.
Most Midea units can be swapped for an ESPhome USB dongle if you ever wish to have remote control on your own terms — note various countries’ shop links, and the various wiki and other outlines for DIY etc: https://smlight.tech/product/slwf-01
Ooo. I have a Midea dehumidifier. When it powers up it displays the WiFi symbol. I wonder if it is hammering away at my access point. Might it be better to bring it on line and then just block all traffic?
And I wonder how I would even tell if it was trying to associate with my WiFi.
I have two of them, and I just checked and both are quiet. Mine don't connect to WiFi unless you go through an entire process first with an android phone and Matter.
It's great having them on WiFi - you can turn on the AC before getting home to pre-cool, without having to leave it on all day.
I have a friend who diy'ed a button on single webpage that he presses on his phone while at work in order to open the gate to the building that he lives so delivery people can get in. I also think Bret Victor diy'ed the AC as mentioned while he was a student quarter century or more ago[0]
I know this sounds like the famous "just do it this way in linux instead" criticism of Dropbox back in the day. But I do think we reached "life parodies fiction" with these smart devices where it makes sense to give diy another go. And with AI, there's less excuses this time around I would imagine.
But I would literally rather buy a cheap phone, a cheap SIM, hotspot it and connect it to a charger and have the AC connect to that and isolate it that way instead of letting it touch the network.
You can (and should) just segregate your network to have separate paths for IoT/"smart devices" and normal personal/family devices. Makes it all worry free and transparently observable.
I have my IoT on a separate VLAN and I can observe communications for any given device at any given time.. this seems like a much saner solution than outright not buying any IoT devices, though that is also a respectable decision!
Reminds me when couple years ago I plugged the TV to the internet (so my relatives kids can watch YT) and I forgot to unplug it for almost a week after, only to find the router dns resolved (and blocked) a million queries, all from that one TV!
A year or two ago, I was using NextDNS in ad-blocking and logging mode, which very helpfully exposed malware sitting on my very router, which had been completely undetectable, except for the veritable flood of bizarre DNS queries it was routinely sending to the self-configured DNS servers.
Now that I have a new router and I've re-enabled NextDNS, I've ironically discovered that the chief abuser of DNS right now is the router's own legit security software, which is absolutely hammering on the same query, several times a second.
Of course, since I am currently on NextDNS free tier, this matters a lot, because they cut you off after about 300,000 queries in a month. So any hammering abuse will make me lose my privileges much earlier than I would otherwise. So, to stop the abuse, should I shut off my legit security software? It is absolutely rubbish at identifying malware on the device itself...
Last year I had a big dispute with my ISP that was refusing to support or provide proper WiFi on their router, even while they touted a trademarked brand-name to do it. I ended up turning their router into Bridge Mode and purchasing a real router that could do WiFi. I did this extremely reluctantly, because every other personally-owned router had contracted malware.
After installing the new router (Netgear) my HP LaserJet began printing error pages. Like, I had done nothing to send anything to it, but a blank error page or three would pop out of it at very random times.
It took awhile to narrow down and diagnose this. But it turned out that the Netgear system had a very... proactive network malware detection system. It was red-team scanning my LAN for "vulnerabilities" or exploits or the presence of malware (I think just known vulns). It was a known side-effect of these scans, where it would tickle an RTSP TCP port of some kind and the HP printer would respond with its error printout.
I was so livid that the router was scanning the LAN, basically unbidden and completely undocumented. Even worse, they were not sharing the logs or results of that scan with the consumer. No, they were being sent back to the Netgear mothership, and their cybersecurity vendor overlords. So the scans were not designed to benefit me; they were simply designed to spy on everyone from a privileged vantage point. Now I ask you, why is a piece of kit that is supposed to be "yours" compiling secrets about your network, hiding them from you, and turning them over to, I guess a big database for hackers to leak in due time? This is not a question of "well, devices hooked up to a network should not be vulnerable" if the devices were contained in a private network, and 100% inaccessible from outside, and only attackers inside my perimeter could do these exploits in the first place.
Thankfully I found a way to disable this. Their "security" shitware is still spamming DNS and I may be forced to disable that as well. Meanwhile, routers 100% cannot self-introspect or self-diagnose and find their own malware. I've said it once; I'll say it again: consumer routers are the Achilles Heel to your network. They are ideal points of compromise for any actor to gain a foothold and pivot, or simply gain persistence undetected. Your ISP doesn't care, and your vendors don't care. Perhaps you should.
The GDPR consent form on this blog did not have a “Reject all” button. It required me to manually reject 16 instances of “legitimate interest,” then scroll through 1,746 vendors to make sure they were all set to reject.
Seems worth mentioning in a post about excessive and intrusive collection of user data. The moral outrage rings hollow when opting out of tracking is so deliberately onerous.
1. It saturated the local network with 1TB of metadata sniffing scans, not the network uplink to the outside world.
2. It does so because, as Keurig notes, it’s collecting data about your household in order to let Keurig sell it to advertisers.
There’s no way Keurig is has the intention of paying the kind of costs required to collect a terabyte of data every two weeks for millions of people who own their coffee makers.
There must be some kind of bug here. I imagine if you unplugged it and plugged it in again the data usage would settle down.
Why you would give a coffee maker access to your WiFi is the real question,
Besides, did you see how he was dressed?
Yeah, sure, the terms of service probably say that they can do that. That's still in "unconscionable" territory. And courts do not like unconscionable contracts. If it's unconscionable, it's invalid (if I understand the law correctly).
Is this why everybody wants to make appliances with wireless?
Customers are gonna get lost in the sauce and skip right past all of that and toss the packaging.
its LGs glass in LG household, and now Keurigs kitchen
I have multiple devices that queries their update server every 15 seconds, which all shows up as the top 10 queried domain in my network.
I didn't even know it had wifi capability but it was trying to connect
I use mac whitelist so it wasn't even getting in but that didn't stop it from trying every seond
Fortunately it was just a usb dongle so yanked it out
And I wonder how I would even tell if it was trying to associate with my WiFi.
It's great having them on WiFi - you can turn on the AC before getting home to pre-cool, without having to leave it on all day.
Man: Well, before you couldn't turn on the AC before you got home
I know this sounds like the famous "just do it this way in linux instead" criticism of Dropbox back in the day. But I do think we reached "life parodies fiction" with these smart devices where it makes sense to give diy another go. And with AI, there's less excuses this time around I would imagine.
But I would literally rather buy a cheap phone, a cheap SIM, hotspot it and connect it to a charger and have the AC connect to that and isolate it that way instead of letting it touch the network.
[0] https://worrydream.com/Electronics/
I have my IoT on a separate VLAN and I can observe communications for any given device at any given time.. this seems like a much saner solution than outright not buying any IoT devices, though that is also a respectable decision!
Now that I have a new router and I've re-enabled NextDNS, I've ironically discovered that the chief abuser of DNS right now is the router's own legit security software, which is absolutely hammering on the same query, several times a second.
Of course, since I am currently on NextDNS free tier, this matters a lot, because they cut you off after about 300,000 queries in a month. So any hammering abuse will make me lose my privileges much earlier than I would otherwise. So, to stop the abuse, should I shut off my legit security software? It is absolutely rubbish at identifying malware on the device itself...
After installing the new router (Netgear) my HP LaserJet began printing error pages. Like, I had done nothing to send anything to it, but a blank error page or three would pop out of it at very random times.
It took awhile to narrow down and diagnose this. But it turned out that the Netgear system had a very... proactive network malware detection system. It was red-team scanning my LAN for "vulnerabilities" or exploits or the presence of malware (I think just known vulns). It was a known side-effect of these scans, where it would tickle an RTSP TCP port of some kind and the HP printer would respond with its error printout.
I was so livid that the router was scanning the LAN, basically unbidden and completely undocumented. Even worse, they were not sharing the logs or results of that scan with the consumer. No, they were being sent back to the Netgear mothership, and their cybersecurity vendor overlords. So the scans were not designed to benefit me; they were simply designed to spy on everyone from a privileged vantage point. Now I ask you, why is a piece of kit that is supposed to be "yours" compiling secrets about your network, hiding them from you, and turning them over to, I guess a big database for hackers to leak in due time? This is not a question of "well, devices hooked up to a network should not be vulnerable" if the devices were contained in a private network, and 100% inaccessible from outside, and only attackers inside my perimeter could do these exploits in the first place.
Thankfully I found a way to disable this. Their "security" shitware is still spamming DNS and I may be forced to disable that as well. Meanwhile, routers 100% cannot self-introspect or self-diagnose and find their own malware. I've said it once; I'll say it again: consumer routers are the Achilles Heel to your network. They are ideal points of compromise for any actor to gain a foothold and pivot, or simply gain persistence undetected. Your ISP doesn't care, and your vendors don't care. Perhaps you should.
Seems worth mentioning in a post about excessive and intrusive collection of user data. The moral outrage rings hollow when opting out of tracking is so deliberately onerous.